Brooke Wallace has been an Alabama licensed Emergency Medical Technician since 2014. She obtained an associate’s degree from North West Shoals Community college and is currently completing a Bachelor’s degree in occupational health & safety and EMS management.
Wallace joined Shoals Ambulance in 2015 as her first position in the emergency medical services field. She has advanced quickly within the organization taking on and mastering additional responsibilities and roles. Wallace currently serves as the EMS Coordinator/Document Quality Assurance Manager. Presently, her job description includes local quality assurance ensuring that patient care reports, technology upkeep, EMS certifications and training and human resources are kept to industry standards.