online payment

Payment options

There are many easy and convenient ways to pay your bill.

Please have your customer number and payment details handy
so you may enter that information when prompted.



Click the button below
to pay by credit card.

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Mail checks to:

Shoals Ambulance
P.O. Box 660882
Dallas, TX 75266

Patient Satisfaction Survey

Our goal is to provide safe, accountable, friendly and
efficient service to our patients.

We would love to hear about your experience with our crews and overall service satisfaction. We appreciate you taking the time to provide your feedback.


understanding your bill

The Priority Ambulance family of companies accepts all insurance plans and files claims directly to insurers as a courtesy for our patients. These plans include commercial insurance, healthcare exchange and employer-provided plans, Medicare, Medicaid, Tricare, and VA.

We will verify your coverage, notify you of any copays and submit bills directly to your insurance carrier. Please note that if you did not supply adequate information at the time of service or in advance of service provided, this may result in a claim denial or a delay in processing your claim. Insurance coverage for ambulance transport services depends on the benefits defined in your insurance policy.

CALL 844-597-4911

Can we serve you? Tell us a little about your needs.

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HIPAA Privacy PolicY

The Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, transport and payment. The Health Insurance Portability and Accountability Act (HIPAA) sets data privacy and security provisions to safeguard your medical information, such as medical records and other identifiable health information.

Click here to download our Notice of Privacy Practices