online payment
Payment options
There are many easy and convenient ways to pay your bill.
Please have your customer number and payment details handy
so you may enter that information when prompted.
MAILING
PAYMENT
Mail checks to:
Shoals Ambulance
P.O. Box 660882
Dallas, TX 75266
Patient Satisfaction Survey
Our goal is to provide safe, accountable, friendly and
efficient service to our patients.
We would love to hear about your experience with our crews and overall service satisfaction. We appreciate you taking the time to provide your feedback.
understanding your bill
The Priority Ambulance family of companies accepts all insurance plans and files claims directly to insurers as a courtesy for our patients. These plans include commercial insurance, healthcare exchange and employer-provided plans, Medicare, Medicaid, Tricare, and VA.
We will verify your coverage, notify you of any copays and submit bills directly to your insurance carrier. Please note that if you did not supply adequate information at the time of service or in advance of service provided, this may result in a claim denial or a delay in processing your claim. Insurance coverage for ambulance transport services depends on the benefits defined in your insurance policy.
Can we serve you? Tell us a little about your needs.
HIPAA Privacy PolicY
The Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to carry out treatment, transport and payment. The Health Insurance Portability and Accountability Act (HIPAA) sets data privacy and security provisions to safeguard your medical information, such as medical records and other identifiable health information.