Safe. Accountable.
Friendly. Efficient.

Shoals Ambulance provides comprehensive EMS services, including 911 emergency services and non-emergency transportation for hospitals and health-care facility customers. Our highly skilled and certified team of paramedics and EMTs are dedicated to providing the highest-quality services for the health and safety of the communities we serve. Our service area includes the city of Florence and Lauderdale County, the city of Bessemer and Jefferson County, and the city of Muscle Shoals.

Emergency 911

Baptist Ambulance delivers exceptional services and around-the-clock support to the citizens we serve through 9-1-1 contracts with local counties and cities.

Shoals Ambulance delivers exceptional services and around-the-clock support to the citizens we serve through 9-1-1 contracts with local counties and cities.

Our interfacility teams provide the highest-quality care for patients requiring medical transportation between hospitals and other health care facilities.


Our Advanced Life Support (ALS) teams provide
services designed to meet the needs of patients whose
medical conditions require advanced levels of care,
monitoring and interventions during transport. In
addition to all BLS skills, our ALS clinicians are trained
to monitor and administer intravenous fluids, administer
medications, monitor cardiac activity, and monitor
surgical airways, among other interventions. Our highly
trained crews are dedicated to ensuring patient care
and safety is our highest priority.


We work closely with hospital and health care facility partners to ensure patients receive the appropriate level of care. Our Basic Life Support (BLS) ambulances are staffed by two certified EMTs who are trained to provide expert out-of-hospital medical care and transportation. BLS services include monitoring the patient’s airway, circulation and breathing during transport. In an emergency, EMTs are trained to administer cardiopulmonary resuscitation (CPR),automated external defibrillators (AEDs), and other noninvasive life-saving skills.


Specialty care transport (SCT) services are designed to provide the highest level of medical care for critically ill or injured patients. This category of services may also be referred to as Critical Care Transport (CCT) services in some of our markets. Our specialty care teams include registered nurses and paramedics with advanced certifications not only to provide ALS
interventions during transport, but also to manage ventilators, surgical airways and administer IV medications. Specialty care transport patients are most often being transported from one hospital facility or trauma center to another.

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We provide first-aid and standby emergency ambulance services for special events of all sizes, from small community gatherings to large-scale sports and entertainment events. Our paramedics and EMTs are trained onsite medical professionals equipped to respond to any emergency, large or small, and to support healthy and safe events for your guests.