FIND YOUR EMS CAREER PATH
We take pride in the various career paths we offer our employees. The EMS industry is growing, and demand for qualified professionals in all areas of our business is on the rise. Providing career-advancement tracks is vital and enhances our value as an employer when we can train and promote from within our ranks. We also are committed to fostering the next generation of EMS leaders and offer highly specialized training for individuals interested in management roles.
| Job Title | Company | City | State | ZIP |
|---|---|---|---|---|
| Advanced EMT - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| EMT - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Paramedic - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Driver - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Paramedic Shift Leader - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Clinical Coordinator - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Field Training Officer - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Dispatcher - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
| Paramedic Supervisor - Bessemer, AL APPLY |
Shoals Ambulance | Bessemer | AL | 35022 |
Position: Advanced Emergency Medical Technician (EMT-A) – 911 Unit
Location: Bessemer, AL
Company: Shoals Ambulance
Shoals Ambulance is seeking Advanced Emergency Medical Technicians (EMT-A) to serve in its 9-1-1 operation in Bessemer, AL.
Shoals Ambulance
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Shoals Ambulance is a member of the Priority Ambulance family of companies, one of the fastest-growing private ambulance services in the country. Being a part of a rapidly-growing, innovative national team brings Shoals employees additional opportunities for career advancement, continuing education and training.
Job Summary
Functions as EMT-A on ALS and BLS Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides BLS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Functions as EMT-A on ALS and BLS Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides BLS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Qualifications
- High School Diploma or GED
- State of Alabama Driver’s License
- State of Alabama or National Registry EMT Certification
- AHA Basic Life Support Certification
- CPR certification
- Physically Able to Perform Job Duties
Compensation
- Competitive Pay
- Including Pay for Prior EMS Experience
- Vacation, Sick & Holiday Pay
- Health, Dental, Pharmacy & Vision Insurance
- Short Term Disability, Long Term Disability & Life Insurance
- 401(k) Retirement Savings Program
- Company Provided Uniforms
- Tuition Assistance for EMT & Paramedic Training
- Ongoing Continuing Education
Schedule and Basing
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Emergency Medical Technician (EMT) – 911 Unit
Location: Bessemer, AL
Company: Shoals Ambulance
Shoals Ambulance is seeking Emergency Medical Technicians (EMT) to serve in its 9-1-1 operation in Bessemer, AL.
Shoals Ambulance
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Shoals Ambulance is a member of the Priority Ambulance family of companies, one of the fastest-growing private ambulance services in the country. Being a part of a rapidly-growing, innovative national team brings Shoals employees additional opportunities for career advancement, continuing education and training.
Job Summary
Functions as EMT on ALS and BLS Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides BLS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Functions as EMT on ALS and BLS Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides BLS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Qualifications
- High School Diploma or GED
- State of Alabama Driver’s License
- State of Alabama or National Registry EMT Certification
- AHA Basic Life Support Certification
- CPR certification
- Physically Able to Perform Job Duties
Compensation
- Competitive Pay
- Including Pay for Prior EMS Experience
- Vacation, Sick & Holiday Pay
- Health, Dental, Pharmacy & Vision Insurance
- Short Term Disability, Long Term Disability & Life Insurance
- 401k Retirement Savings Program
- Company Provided Uniforms
- Tuition Assistance for EMT & Paramedic Training
- Ongoing Continuing Education
Schedule and Basing
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Paramedic (EMT-P) – 911 Unit
Company: Shoals Ambulance
Location: Bessemer, AL
Shoals Ambulance is seeking Paramedics to serve in its 9-1-1 operation in Bessemer, AL.
Shoals Ambulance
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Our team is a supportive family that works together to deliver exceptional patient care to our community. From every EMT and paramedic to our dispatchers and support teams, our team members are valued and supported with the training and resources they need.
Shoals Ambulance is a member of the Priority Ambulance family of companies, one of the fastest-growing private ambulance services in the country. Being a part of a rapidly-growing, innovative national team brings Shoals employees additional opportunities for career advancement, continuing education and training.
Job Summary
Functions as Paramedic on ALS and CCT Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides ALS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Functions as Paramedic on ALS and CCT Ambulances as directed. Safely operates vehicle to/from pick up and drop off locations. Provides ALS patient care and movement. Documents all transports completely per company SOP. Adheres to all company policies and procedures.
Qualifications
- High School Diploma or GED
- State of Alabama Driver’s License
- State of Alabama or National Registry Paramedic Certification
- AHA Basic Life Support Certification
- AHA Advanced Life Support Certification
- Physically Able to Perform Job Duties
Compensation
- Competitive Pay
- Including Pay for Prior EMS Experience
- Vacation, Sick & Holiday Pay
- Health, Dental, Pharmacy & Vision Insurance
- Short Term Disability, Long Term Disability & Life Insurance
- 401k Retirement Savings Program
- Company Provided Uniforms
- Tuition Assistance for EMT & Paramedic Training
- Ongoing Continuing Education
Schedule and Basing
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
Variety of 12-hr, and 24-hr day and night shifts 24/7/365.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Driver (Wheelchair Van – Stretcher Van – Ambulance)
Company: Shoals Ambulance
Location: Bessemer, AL
Definition:
Provides scheduled and unscheduled medical transportation services and delivers the passenger to the appropriate location.
Responds to hospitals, nursing homes and other locations to provide medical transportation services.
Provides safe medical team and/or passenger movement from/to wheelchair/stretcher at home, hospitals, nursing homes and other facilities.
Provides passenger safety monitoring , enroute to destination and during transportation to, from and/or between facilities.
Provides passenger monitoring per state law, adhering to company, local, regional, and state guidelines.
Performs other duties as directed.
Minimum Requirements:
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies.
- Currently certified in CPR by the AHA or other appropriate organization.
- Currently certified in First Aid by the ARC or other appropriate organization.
- Must become certified as an Emergency Medical Technician within one year of hire.
- Currently licensed with the appropriate level of state motor vehicle operator’s license.
- Currently has a clean driving record as approved by company vehicle liability insurer.
- Most successfully complete a CEVO ambulance driver safety classroom and practical course.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with passengers, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of high quality passenger care.
Physical Requirements:
- The ability to pass a DOT physical.
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
Reports To:
- Field Supervisor or Operations Manager as appropriate for all operational activities.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Paramedic Shift Leader
Company: Shoals Ambulance
Location: Bessemer, AL
Definition:
Responsible for evaluating, coaching and disciplining all field staff.
Responsible for developing and staffing master schedule, including call in/fill in.
Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.
Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.
Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.
Ensures that all field staff maintain appropriate certification and licensure for their position.
Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.
Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
Assists Director of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances.
Assists Director of Operations in ensuring that operations are in full compliance with all local, state and federal contracts, regulations and ordinances.
Performs other duties related to management and administrative functions as directed.
Minimum Requirements:
- All EMT requirements (Current EMT Certification Preferred but Optional)
- All EMT Field Supervisor requirements (Current EMT Certification Preferred but Optional).
- Must have the ability function as a leader evaluating, coaching, training and directing field staff.
Physical Requirements:
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
Reports To:
- Director of Operations for all operational activities.
- Medical Director – Medical Control on all patient care, protocol and clinical quality activities.
Specific Duties:
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Directs and supervises field crews to ensure that ambulance and all equipment is ready for use at the beginning of each shift and after every call.
- Directs and supervises field crews to ensure security of buildings, vehicles, equipment, medications and all other company property.
- Performs daily inspections of base and/or station for cleanliness. Directs and supervises field crews to perform appropriate housekeeping duties.
- Responsible for recruiting, screening, hiring and orienting all field staff.
- Responsible for evaluating, coaching and disciplining all field staff.
- Responsible for developing and staffing master schedule, including call in/fill in.
- Responsible for tracking, monitoring and submitting payroll per company policy.
- Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.
- Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.
- Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.
- Ensures that all field staff maintain appropriate certification and licensure for their position.
- Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.
- Assists Vice President of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances.
- Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Assists Vice President of Operations in ensuring that operation is in compliance with all local, state and federal regulations and ordinances.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency situations, directing and supervising other members of the emergency medical care team.
- Performs duties related to public relations and community education programs sponsored by company.
- Accepts responsibility for recertification as an EMT and for other required license’s and certifications as required by company, local, regional, and state policies, regulations or laws.
- Supported by Field Supervisors and other support staff handles administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
- Addresses field crews questions, concerns or issues regarding pay, benefits or other personnel issues.
- Assists Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Performs other duties as directed by management.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Clinical Coordinator
Company: Shoals Ambulance
Location: Bessemer, AL
Definition:
Responsible for developing and maintaining an orientation and Field Training Officer (FTO) Program for new employees training.
Responsible for developing and implementing local operations safety programs, acts as operations safety officer.
Responsible for developing and implementing local operations’-controlled substance security and oversight program.
Responsible for developing and implementing programs to ensures that all field staff maintain appropriate certification and licensure for their position and complete any and all company and government required continuing education.
Responsible for coordinating with Medical Director on activities to improve field staff protocol compliance,
clinical skills and field staff documentation.
Represent Medshore at partner clinical meetings such as hospital stroke, cardiac or trauma affiliation meetings.
Minimum Requirements:
- All EMT requirements.
- Currently licensed Paramedic or Registered Nurse.
- Must have strong problem-solving skills.
- Must have ability to mentor and supervise staff.
- Must be knowledgeable in medical terminology.
- Must have solid verbal and written communications skills.
- Must be proficient in ambulance patient care field documentation.
- Must have education and/or experience in adult education and training.
- Must have excellent administrative skills and be very detailed orientated.
- Must have strong project management, time management, and leadership skills.
- Must have ability to manage competing priorities in a fast-paced environment.
- Must have ability to work independently on a broad variety of projects.
- Must be punctual and able to meet deadlines as assigned.
- Must be proficient with all Microsoft Office software packages.
- Minimum of two years’ experience emergency medical services training experience.
- Prefer current instructor certification for FA, CPR, ACLS, PALS, PHTLS, BTLS, CEVO, NAEMT Safety. (Must Obtain All Within One Year of Hire)
- Associates degree in emergency medical services preferred.
Physical Requirements:
- All EMT requirements.
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to complete all job duties during any and all hours of the day and night.
- The ability use mouse or keyboard to input data into computer over long periods of time.
- The ability to view graphic and text data on multiple computer screens for long periods of times.
Reports To:
- Medical Director (Clinical)
- Local Operations Leader (Operations)
Specific Duties:
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Responsible for developing and conducting orientation program for all new employees.
- Responsible for developing and implementing Field Training Officer (FTO) Program to support orientation program for all new employees.
- Responsible for developing and implementing local operations safety programs, acts as local operations safety officer.
- Responsible for developing and implementing local operations controlled substance security and oversight program.
- Responsible for developing and implementing programs to ensures that all field staff maintain appropriate certification and licensure for their position.
- Responsible for developing and implementing programs to ensures that all field staff complete any and all company and government required continuing education.
- Responsible for coordinating with Medical Director and local operations on activities to improve field staff documentation.
- Responsible for coordinating with Medical Director and local operations to audits patient care reports to ensure compliance with local medical protocol, works in coordination with Medical Director and local operations to provide feedback to field staff.
- Responsible for coordinating with Medical Director on activities to improve field staff protocol compliance and clinical skills improvement.
- Ensure security of buildings, vehicles, equipment, medications and all other company property.
- Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate passwords policies.
- Adheres to Universal Precautions/Body Substance Isolation when dealing with patient contacts. Is familiar with and practices the Infection Control policies and procedures of company.
- Accepts responsibility for recertification as an EMT and for other required license’s and certifications as required by company, local, regional, and state policies, regulations or laws.
- Assists local operations leader in ensuring that operation is in compliance with all local, state and federal regulations and ordinances particularly those related to human resources activates.
- Maintains security and privacy of all confidential and proprietary company information at all times in accordance with company policy.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- Acts at all times with his/her personal safety in mind, as well as the safety of others.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow.
- Assures all company goals, objectives and procedures are followed on a daily basis.
- Performs other duties as directed by management.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Field Training Officer – Emergency Medical Technician
Company: Shoals Ambulance
Location: Bessemer, AL
Definition:
Provides stand by emergency medical care and transportation at special event venues.
Responds to emergency scenes to provide emergency medical care and transportation.
Responds to hospitals, nursing homes and other locations to provide nonemergency medical care and transportation.
Provides medical care and monitoring at the scene, en route to the hospital and during transportation to, from and/or between facilities.
Provides appropriate medical care and monitoring per local medical protocol and state law, adhering to company, local, regional, and state guidelines regarding patient care and delivers the patient to the appropriate medical facility
Performs other duties related to emergency and non-emergency medical care and transportation as directed.
Minimum Requirements:
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies.
- Currently certified in CPR by the AHA or other appropriate organization.
- Currently certified in ACLS, PALS and/or other specialty certifications as required.
- Currently licensed with the appropriate level of state motor vehicle operator’s license.
- Currently has a clean driving record as approved by company vehicle liability insurer.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of high quality patient care.
- Must have the ability to perform effectively as team leader and team member in patient care situations.
- Must have the ability to perform effectively in carrying out public relations and community education functions with members of the medical community and general public in promoting company.
- All Medic requirements.
- Must be proficient in patient care field documentation.
- Must be proficient in all areas of field ambulance operations.
- Must be proficient in operation of all ambulance patient care equipment.
- Must be proficient in all areas of ambulance operations and driving.
- Must be proficient in basic adult teaching and training techniques.
Physical Requirements:
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
Reports To:
- Field Supervisor or Operations Manager as appropriate for all operational activities.
- Medical Director – Medical Control on all patient care, protocol and clinical quality activities.
Specific Duties:
- At direction of Operations Manager provides field orientation and training for newly hired EMT’s and Medic’s.
- At direction of Operations Manager provides specialized training for new and current EMT’s and Medic’s.
- At direction of Operations Manager provides remedial training for current EMT’s and Medic’s.
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Ensures that ambulance and all equipment is ready for use at the beginning of each shift and after every call. This includes: appropriate cleaning and disinfecting of the interior and exterior of the vehicle; appropriate cleaning and disinfecting of equipment; inspecting; restocking, and completing daily checklists of the vehicle and equipment; and performing some routine maintenance.
- Ensures security of buildings, vehicles, equipment, medications and all other company property.
- Performs daily inspections of their base and/or station for cleanliness. Then performs the appropriate housekeeping duties to ensure their living quarters are clean, free from clutter and sanitary at all times.
- Maintains appropriate communications with company dispatch, medical control and other agencies via radio, data link, pager or cell phone as required.
- Be knowledgeable as to local geography to include location of hospitals, public venues as well as local streets and highway systems.
- Responds to emergencies and non-emergencies using appropriate care and caution in accordance with state law, EMS regulations, company policy, and the principles of safe emergency vehicle operation.
- Renders emergency and non-emergency medical care and transportation in accordance with local medical protocol and state law, adhering to company, local, regional, and state guidelines regarding patient care consistent with good judgment and the provision of high quality medical care.
- Appropriately and safely delivers the patient to the appropriate medical facility.
- Acts at all times in the best interests of high quality patient care, in the best interest of the patient, and in such a manner to reflect credibly on the company and the professional reputation of the EMT.
- Acts at all times with his/her personal safety in mind, as well as the safety of his/her partner, the patient, other EMS personnel, bystanders, and any other public safety personnel present.
- Accompanies patients to their destination, continuing to provide appropriate care and patient advocacy until the responsibility for the patient has been transferred to an appropriate medical professional and a report has been given.
- Completes and signs all appropriate documentation for every response and transport.
- Obtains complete medical histories and billing information for all patients treated and/or transported.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- Adheres to Universal Precautions/Body Substance Isolation when dealing with patient contacts. Is familiar with and practices the Infection Control policies and procedures of company.
- When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency situations, directing and supervising other members of the emergency medical care team.
- Performs duties related to public relations and community education programs sponsored by company.
- Accepts responsibility for recertification as an EMT and for other required license’s and certifications as required by company, local, regional, and state policies, regulations or laws.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Performs other duties as directed by management.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Dispatcher
Company: Shoals Ambulance
Location: Bessemer, AL
Shift: Day Shift
Definition:
Under the direction of the Dispatch Supervisor, a Dispatcher will be responsible for the deployment and tracking and movement of units on an ongoing basis throughout the day per local System Status Management Plan. They will broadcast orders to crews regarding runs, emergencies and general information.
Dispatchers will operate radio, telephone, or computer equipment relay information or orders to proper individuals or members of management.
In addition, the dispatcher, under Emergency Medical Dispatch protocol, will be required to take caller information, determine the nature of the run request, dispatch runs (emergent and non-emergent) to the crews in an appropriate and timely manner, and record pertinent information.
Minimum Requirements:
- Must possess a high degree of personal integrity and responsibility.
- Currently licensed, certified or registered by the appropriate state agencies.
- Currently certified in Emergency Medical Dispatch by MPDS or other appropriate organization.
- Must have the ability to work effectively with minimal supervision, using good judgment.
- Must have the ability to work in a fast paced, hectic, high pressure environment.
- Must have the ability to simultaneously manage multiple activities without error.
- Must have superior spatial orientation ability in order to be able to read and interpret maps.
- Must have good computer skills and be able to type at least 30 words per minute.
- Must have the ability to work efficiently and interact in a constructive and professional manner with other employees, public safety personnel and medical staff.
- Must have the ability to interact effectively and professionally with patients, customers, clients, family members, bystanders, and the general public in such a manner as to reflect positively on the company.
- Must demonstrate a level of skill and ability consistent with the provision of quality customer care.
- Prefer previous or current certification as Emergency Medical Technician.
Physical Requirements:
- The ability to reach, push and pull.
- The ability to sit for long periods of time.
- The ability to use phones and radios to communicate with callers, crews and other staff
- The ability use mouse or keyboard to input data into computer over long periods of time.
- The ability to view graphic and text data on multiple computer screens for long periods of times.
- The ability to complete all job duties during any and all hours of the day and night.
Reports To:
- Dispatch Supervisor or Communications Director as appropriate for all operational activities.
*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.
Position: Paramedic Supervisor
Shoals Ambulance
Location: Bessemer, AL
Definition:
- Responsible for interviewing, screening, hiring and orienting field staff.
- Responsible for evaluating, coaching and disciplining all field staff.
- Responsible for developing and staffing master schedule, including call in/fill in positions.
- Responsible for tracking and monitoring payroll discrepancies per company policy.
- Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.
- Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.
- Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.
- Ensures that all field staff maintain appropriate certification and licensure for their position.
- Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.
- Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Assists Director of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances.
- Assists Director of Operations in ensuring that operations are in full compliance with all local, state and federal contracts, regulations and ordinances.
- Performs other duties related to management and administrative functions as directed.
Minimum Requirements:
- All Paramedic requirements.
- All Paramedic Field Supervisor requirements (Must be currently certified as a paramedic.)
- Must have the ability function as a leader evaluating, coaching, training and directing field staff.
Physical Requirements:
- The ability to reach, push and pull.
- The ability to sit or stand for long periods of time.
- The ability to bend, stoop, squat and kneel for long periods of time.
- The ability to walk up and down stairs without difficulty.
- The ability to lift and maneuver 150 pounds without difficulty.
- The ability to lift and maneuver 150 pounds up and down two flights of stairs without difficulty.
- The ability to walk a distance of one quarter of a mile without difficulty.
- The ability to complete all job duties during any and all hours of the day and night.
Reports To:
- Director of Operations
- Medical Director – Medical Control on all patient care, protocol and clinical quality activities.
Specific Duties:
- Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
- Directs and supervises field crews to ensure that ambulance and all equipment is ready for use at the beginning of each shift and after every call.
- Directs and supervises field crews to ensure security of buildings, vehicles, equipment, medications and all other company property.
- Performs daily inspections of base and/or station for cleanliness. Directs and supervises field crews to perform appropriate housekeeping duties.
- Responsible for recruiting, screening, hiring and orienting all field staff.
- Responsible for evaluating, coaching and disciplining all field staff.
- Responsible for developing and staffing master schedule, including call in/fill in.
- Responsible for tracking, monitoring and submitting payroll per company policy.
- Receives and resolves any field crew questions, concerns or issues regarding pay, benefits or other personnel issues.
- Directs and leads support staff in inventorying, ordering, receiving, stocking and issuing medical, office and shop equipment and supplies.
- Directs and leads outside vendors, fleet maintenance staff and support staff in preforming preventive maintenance, repairs, cleaning and inspecting all fleet vehicles.
- Ensures that all field staff maintain appropriate certification and licensure for their position.
- Ensures that all field staff maintain a high level of customer service when dealing with patients, patient families, co-responders, other healthcare providers and the general public.
- Assists Vice President of Operations in ensuring that all operations are in full compliance with all local, state and federal regulations regarding the ordering, storage, use and record keeping of controlled substances.
- Assists Medical Director, quality improvement and billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Assists Vice President of Operations in ensuring that operation is in compliance with all local, state and federal regulations and ordinances.
- Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other local, state and federal regulations.
- When necessary and appropriate, acts as a team leader in dealing with emergency and non-emergency situations, directing and supervising other members of the emergency medical care team.
- Performs duties related to public relations and community education programs sponsored by company.
- Accepts responsibility for recertification as an EMT and for other required license’s and certifications as required by company, local, regional, and state policies, regulations or laws.
- Supported by Field Supervisors and other support staff handles administrative tasks such as dealing with vehicle breakdowns, vehicle accidents, employee injuries, patient injuries, supply requests, general housekeeping activities, etc.
- Addresses field crews questions, concerns or issues regarding pay, benefits or other personnel issues.
- Assists Quality Improvement and Billing support staff in evaluation, training and follow up with field crews in protocol compliance and field documentation.
- Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been made. Remains on-duty and in proper uniform until properly relieved.
- At all times sets an example of professionalism and leadership for others to follow. Places patient care excellence and safety above all else.
- Performs other duties as directed by management.
Please submit an application and an HR Representative will contact you.
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LEADERSHIP FOUNDATION
The Priority Ambulance family of companies values EMS leadership and recognizes that commitment through the Priority Ambulance Leadership Foundation. The Foundation has developed a unique and distinctive path for career advancement to promising EMS leaders of the future. The year-long EMS Leadership of Tomorrow program offers educational and mentoring opportunities to qualified professionals in and outside of the EMS industry. Hands-on coursework is taught during weeklong sessions hosted quarterly at various locations throughout the country.
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