We're There When America Calls

Shoals Ambulance is dedicated to providing outstanding emergency 911 and non-emergency ambulance services the city of Bessemer and Jefferson County. We specialize in the highest level of comfort and patient safety, with highly trained, licensed EMTs and paramedics who are experienced in pre-hospital medical care. We are a proud to be the first member of the Priority Ambulance national family of companies.


  • 2012
    Founded by CEO Bryan Gibson, Shoals Ambulance is committed to the highest-quality EMS care in the state of Alabama.
  • 2015
    Shoals Ambulance begins providing 911 emergency ambulance services in the City of Bessemer.
  • 2016
    Lauderdale County Commission unanimously approves new contract with Shoals Ambulance to continue providing exclusive non-emergency and emergency 911 ambulance services.
  • 2019
    Shoals Ambulance expands to Shelby County, providing non-emergency services to hospitals and health-care facilities throughout the county.
    Shoals Ambulance has more than 200 EMTs, paramedics, dispatchers & support staff serving more than 7,500 patients each year with 20 ambulances and emergency vehicles.

Service Area

Shoals Ambulance provides 911 emergency and nonemergency ambulance services in Bessemer and Jefferson County.



Corporate Values

Trust built with communities, medical facility partners, patients and employees is at the heart of our company. We build that trust by infusing into every aspect our core values of S.A.F.E – Safe. Accountable. Friendly. Efficient. When we deliver on our core values, our customers experience the key attributes of service and quality care that present as our employees being professional, courteous and on-time. The consistent delivery of this service over time builds the trust of our community members and customers that is essential to our success as a member of the Priority Ambulance family of companies.



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Bryan GibsonFOUNDER

Meet the Priority Ambulance Family of Companies

Priority Ambulance is a dynamic, rapidly growing company with current operations in 13 states. The company has been listed for four consecutive years on the Inc. Magazine’s list of the 5000 Fastest-Growing Companies in America. More than half of the company’s 610,000 annual patient transports are in response to a public call to 9-1-1, while the balance of our transports originate through requests from health care facilities. Throughout its national service area, approximately 4,100 highly trained paramedics and EMTs staff a fleet of 830 state-of-the-art ambulances and support vehicles with the latest medical equipment and technology.

The Priority Ambulance family of companies has served and built trust in their communities for decades. We believe in the importance of preserving our companies’ legacies and cultures by keeping the leadership, company names and brands in place when they join our family. Each local operation is autonomous in its decision-making and is supported with additional capital, resources and expertise from the national leadership team, as well as its sister companies.

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